OPENTEXT EXPERTISE

OpenText Services

We help organizations configure, optimize, and extend OpenText platforms that support enterprise content and core business processes.

What We Provide

Upgrades and Platform Modernization

We plan and execute upgrades of Content Server, Archive Server, OTDS, and related modules. Our focus is on minimizing downtime, managing risk, and making sure your environment is ready for future enhancements and integrations.

Configuration, Optimization, and Troubleshooting

We review and adjust configuration to improve performance, stability, and usability. This includes permissions and security models, indexing and search, storage configuration, and integrations.

Process Design and Reporting

We design and implement workflows, forms, WebReports, and LiveReports to automate business processes, reporting, and records management.

Integrations

We connect OpenText with systems such as SAP, Microsoft 365, and other line-of-business applications using APIs, connectors, and custom solutions.

Records Management and Compliance

We configure and implement records management policies, retention schedules, and compliance frameworks to meet regulatory and business requirements.

Archive Server

We implement and optimize Archive Server for long-term content retention, regulatory compliance, and cost-effective storage management.

SAP Integrations

We build and maintain integrations between OpenText and SAP systems for seamless document management and business process automation.

Vendor Invoice Management

We implement and support VIM solutions for automated invoice processing, approval workflows, and financial system integration.

Common Scenarios

Here are some of the most common challenges we help clients address.

Legacy System Modernization

You're running an older version of Content Server that's no longer supported, and you need to upgrade without disrupting operations or losing data.

Performance Issues

Your OpenText environment is slowing down, and you need to identify bottlenecks and optimize configuration, indexing, or infrastructure.

Custom Development Needs

You need custom workflows, forms, reports, or modules to support specific business processes that aren't available out of the box.

Integration Requirements

You need to connect OpenText with SAP, Microsoft 365, or other enterprise systems to streamline data flow and reduce manual work.

Security & Governance

You need to review and strengthen your permissions model, audit capabilities, and compliance with records management requirements.

Inherited Environment

You've inherited an OpenText installation and need help understanding how it's configured, what risks exist, and what improvements are needed.

Need help with your OpenText environment?

Let's talk about your specific challenges and how we can help.

Request a Consultation