PROACTIVE ASSESSMENT

Health Checks

Configurations drift, content grows, and performance degrades over time. Our health checks show how your OpenText environment is really performing and surface risks before they become incidents.

Scope of a Typical Health Check

We examine all critical aspects of your OpenText environment.

Architecture Review---------

  • Servers, storage, network layout
  • Integration points and dependencies

Configuration Review

  • OpenText product configuration and key settings
  • System configuration
  • Indexing and search configuration

Performance and Capacity

  • Response times and bottlenecks
  • Database and storage usage
  • Growth patterns and future capacity needs

Security and Governance

  • Permissions model review (roles, groups, access patterns)
  • Records management and retention behavior
  • Audit, logging, and monitoring

Deliverables

At the end of the health check, you'll receive a comprehensive report that gives you clarity on your environment's current state and a roadmap for improvement.

Written report summarizing findings

Risk and impact assessment

Practical recommendations, prioritized (quick wins vs. projects)

Optional follow-up workshop to plan next steps

Sample Report Contents

  • 01Executive Summary
  • 02Environment Overview
  • 03Findings & Risk Assessment
  • 04Performance Analysis
  • 05Security & Compliance Review
  • 06Prioritized Recommendations
  • 07Roadmap & Next Steps

When to Schedule a Health Check

Before a major upgrade or migration

Understand your current state and identify risks before embarking on significant changes.

After significant growth or organizational change

Ensure your environment is still configured appropriately for your current needs.

When issues are becoming more frequent

Get ahead of recurring problems before they turn into critical incidents.

When you inherit an existing environment

Get a clear picture of what you have and where the risks are.

Why Invest in a Health Check?

Prevent Problems

Identify and address issues before they impact users or operations. Prevention is always cheaper than emergency fixes.

Plan with Confidence

Make informed decisions about upgrades, migrations, or new projects based on a clear understanding of your current state.

Optimize Performance

Discover quick wins that can improve performance and user experience without major investment.

Reduce Risk

Understand your security posture, compliance gaps, and technical debt before they become problems.

Need a clear picture of your OpenText environment?

Let's schedule a health check and give you the insights you need to plan with confidence.

Request a Consultation